FAQ

HOW LONG DO I HAVE TO WATCH A MOVIE AFTER I RENT IT?

48 hours
You can access the movie you rented for 48 hours after you complete your order. During that time you can watch it as many times as you like and you can begin viewing it right away.

HOW CAN I ACCESS MY PURCHASED MOVIES?

Immediately online or later from your account
After completing your order, the film will immediately become available for you to watch on the site. Pay-per-view films will be available for 48 hours from purchase. 

CAN I DOWNLOAD THE MOVIE I RENTED?

No
You can only watch streaming versions of films on the site.

CAN I USE ISRAELFILMCENTERSTREAM.ORG FROM ANYWHERE IN THE WORLD?

Not at the moment, USA territories only
Anyone can browse our catalog and find out information about the films, however only users in the U.S.A. can complete an order and stream movies on this site.

ARE YOU GOING TO BE ADDING MORE FILMS TO THE CATALOG?

Yes!
Yes, we constantly identify more great films to add to our service. We also invite you to make suggestions and recommendations for additional films you’d like to see on IsraelFilmCenter.org/stream by filling in the contact form, or emailing: IFCStream@jccmanhattan.org

WHAT ARE THE MINIMAL REQUIREMENTS FOR STREAMING FILMS?

A high-speed connection

Minimum Windows Requirements: 
*Intel Pentium 4 2.33GHZ or equivalent processor with a minimum of 512MB of memory 
*Microsoft Windows XP SP2 or Microsoft Windows Vista, or Windows 7 
*Internet Explorer 6.0 with Service Pack 2 or above, or Firefox 2.5 or above
*Adobe Flash Player 10.0 or above
*Sufficient Internet connection bandwidth, 800kbps or higher for smooth playback experience 
*Free hard disk space: 300 MB 
*Video adapter and monitor: Super VGA (1024×768) or higher.

Minimum Mac Requirements: 
*PowerPC G3 600 MHz 
*Pentium III 1GHz 
*Mac OS X 10.4+ 
*Macromedia Flash Player 10.0 
*Internet connection bandwidth: 750 kbps (DSL/Cable or higher) minimum, or higher recommended. 
*Free hard disk space: 300 MB 
*Adapter and monitor: Super VGA (1024×768) or higher

IS MY CREDIT CARD AND PERSONAL INFORMATION SAFE AND SECURE?

Yes
Your personal information and credit card information is encrypted for security when you submit it to us. Furthermore, credit card information is not stored. We do not share any personal information.

CAN I STREAM FILMS TO MY COMMUNITY OR IN MY CLASSROOM?

No
Content on Israel Film Center Stream is intended for individual viewing only, in a home-viewing setting. Any other screening should be approved by the film’s distributor. Distributor information is listed for each film.

CAN I CANCEL MY PREMIUM SUBSCRIPTION?

Yes
You may cancel your subscription at any time by logging-in, and clicking on “Cancel Subscription” in your account information. Your premium access will immediately end, and you will no longer be charged for your monthly subscription.